Getting the most out of your subscription ***************************************** We provide training, `promotional materials `_ and a ticketed `Support Portal `_ to help you get the most out of |efi| once your instance is live. You can view our `Support Portal `_ and start browsing our FAQs and resources now! Your |implementation-contact| will discuss your team/organisation's training needs and arrange a tailored online webinar. In-person training sessions are held as subject to discussion. A minimum of one video conference training session is offered as part of your |efi| subscription on completion of your instance. Additional sessions can be discuessed with your |implementation-contact|, in terms of your needs and requirements. Altmetric also run regular, open refresher training sessions open to all |efi| users. See our `Events page for upcoming webinars and Videos on Demand `_.